Determining Reliability

Identifying those with the potential for disruptive or

damaging on-the-job behavior

ne of the most difficult aspects of hiring is determining an

The key to uncovering potential job behavior problems is a combination of written assessment, structured interview questions, and reference and background checks.

individual's potential for disruptive or damaging on-the-job behavior. Such behavior is expensive, pervasive and difficult to predict. Things like alcohol and illegal drug problems, theft, work-related accidents and absenteeism are often the result of hiring the wrong person. How can you predict which candidates are likely to become valued employees rather than organizational liabilities?

Employee Reliability Inventory®

The Employee Reliability Inventory (ERI) is a behavioral questionnaire that identifies low-risk candidates who are likely to perform their job in a reliable manner. Using its results as a guide for preparing interview questions will help you make informed decisions about an individual's employability.

The ERI assesses the following areas of behavioral risk and offers interview and follow-up reference-checking questions based on the test results:

Freedom from Disruptive Alcohol and Illegal Drug Use

Courtesy

Emotional Maturity

Conscientiousness

Trustworthiness

Long-Term Job Commitment

Safe Job Performance

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